ALL SCHEDULED MEETINGS/ IN-PERSON MEETINGS REQUIRE THE USE OF A FACE
COVERING (face mask/shield). IF NECESSARY, ONE MAY BE PROVIDED.
To slow the spread, please continue to follow all necessary precautions:
- Wear your masks in public
- Do not gather with those outside of your immediate family or bubble
- Watch your distance from others - at least 6 feet
- Wash your hands thoroughly and often
- Stay home if you are not well
- Consider vaccination when available
ALL CITY OF AUSTELL OFFICES ARE NOW OPEN. YOU MAY ALSO CONTACT US BY PHONE OR EMAIL.
Community Affairs is available by phone from 8:00a-4:45p. Forms may also be printed at https://austellga.sophicity.com/Default.aspx
Public Works is available by phone 8:00a-5:00p forms or online: https://austellga.sophicity.com/Default.aspx
You may receive trash collection information by visiting online:https://austellga.sophicity.com/GarbageCollection.aspx
The Drive-Thru at City Hall is open for payment or you may call 770.944.4300. Hours 8:30a-4:45p.
Court Services is open by phone 770.944.4300 from 8:30a-5:00p.
Customers may contact Austell Gas at www.austellgas.com to make payments, schedule service request, and learn more about Austell Gas System. Customers who wish to make payments in person may visit any Western Union Bill Pay location to make payments. Locally those sites include Publix, Kroger, Walgreens, Talpa Supermercados, and Food Depot (cash only). Our customer service staff is available to deliver exceptional customer care during normal business hours Monday thru Friday 8:00AM-4:45PM by calling 770.948.1841 and follow the menu options.
The City of Austell
Update on Coronavirus (COVID-19)
In consideration of increasing health and public safety concerns surrounding Coronavirus (COVID-19), the City of Austell has cancelled Court and (specific,not all) activities which involve group gatherings for the month of March. Please visit the City Calendar for updates.
City leadership is closely monitoring the progress of this pandemic, and will adjust scheduling of events in accordance with the information and guidelines provided by national and state government and by the CDC.
To stay current on the latest information available, please see below for details and additional links.
Know How it Spreads
There is currently no
vaccine to prevent coronavirus disease 2019 (COVID-19).
best way to prevent illness is to avoid being exposed to this virus.
The virus is thought to
spread mainly from person-to-person.
o Between people who are in close contact with one
another (within about 6 feet).
o Through respiratory droplets produced when an
infected person coughs, sneezes or talks.
o These droplets can land in the mouths or noses
of people who are nearby or possibly be inhaled into the lungs.
o Some recent studies have suggested that COVID-19
may be spread by people who are not showing symptoms.
More details: How COVID-19 Spreads
Clean your hands often
Wash your hands often with soap and water
for at least 20 seconds especially after you have been in a public place, or
after blowing your nose, coughing, or sneezing.
If soap and water are
not readily available, use a hand sanitizer that contains at least 60%
alcohol. Cover all surfaces of your hands and rub them together until they
touching your eyes,
nose, and mouth with unwashed hands.
Avoid close contact
close contact with people who
Stay home as much as possible.
between yourself and other people.
o Remember that some people without symptoms may
be able to spread virus.
o Keeping distance from others is especially
important for people who are at higher risk of getting very sick.
Cover your mouth and nose with a cloth face cover when around others
You could spread
COVID-19 to others even if you do not feel sick.
Everyone should wear a
cloth face cover when they have to go out in public, for example to the grocery
store or to pick up other necessities.
o Cloth face coverings should not be placed on
young children under age 2, anyone who has trouble breathing, or is
unconscious, incapacitated or otherwise unable to remove the mask without
The cloth face cover is
meant to protect other people in case you are infected.
Do NOT use a facemask
meant for a healthcare worker.
Continue to keep about 6
feet between yourself and others. The cloth face cover is not a substitute for
More details: Cloth Face Covers
Cover coughs and sneezes
you are in a private setting and do not have on your cloth face covering,
remember to always cover your mouth and nose with a tissue when you cough or sneeze or use the inside of
used tissues in the trash.
your hands with soap and water for at least 20 seconds. If soap and
water are not readily available, clean your hands with a hand sanitizer that
contains at least 60% alcohol.
Clean and disinfect
AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light
switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and
surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.
Most common EPA-registered household disinfectants will work. Use disinfectants
appropriate for the surface.
your household bleach.
To make a bleach solution, mix:
o 5 tablespoons (1/3rd cup) bleach per gallon of
o 4 teaspoons bleach per quart of water
manufacturer’s instructions for application and proper ventilation. Check to
ensure the product is not past its expiration date. Never mix household bleach
with ammonia or any other cleanser. Unexpired household bleach will be
effective against coronaviruses when properly diluted.
Ensure solution has at
least 70% alcohol.
common EPA-registered household disinfectants.
Products with EPA-approved emerging viral pathogens claims are expected to be effective against COVID-19 based on data for harder to kill viruses. Follow the manufacturer’s instructions for all cleaning and disinfection products (e.g., concentration, application method and contact time, etc.).
When to Call 911
FOR ADDITIONAL INFORMATION AND CONCERNS: